We start businesses with passion, we hustle, we hire, and we keep moving… but we skip over one of the most foundational pieces of organizational success: clearly defined roles and a documented org chart.
Not too long ago, I interviewed a technician for a position in my previous business. Everything about him said he was a good fit — the skills, the experience, the references. But what truly stuck with me wasn’t his resume. It was why he was leaving his current job.
It wasn’t until I shifted my leadership style from transactional to transformational that everything started to click. Morale lifted. Innovation spiked. Customers noticed. And perhaps most importantly—so did my team.
If there’s one truth about entrepreneurship that’s hard to swallow, it’s this: your business will always be broken. Not in a doom-and-gloom way, but in the sense that growth reveals new cracks, complexity adds new risks, and success itself demands constant evolution. The question isn’t if issues will arise—but when and how you’ll deal with them.
© Copyright 2025 Upsociate All Rights Reserved.